
Frequently asked questions
When will I receive my order?
Your order will be posted within 1 business day of the the order being placed. Please allow for week ends and public holidays. We use Australia post and exact delivery times depend on your location - as a guide 2-7 working days (maybe longer for remote areas).
Do you offer FREE deliver?
We offer FREE Australia wide delivery on most of our products. When you view the item in your cart you will be able to see the postage charge (if any). All Free deliveries are sent by Standard Australia Post, with NO tracking. Any items that carry a cost will be sent with tracking.
Do you offer Express Postage?
Yes we offer Express Post with tracking as an option on all orders. You can select this at checkout.
If you are concerned that your items may not get to you in time for your party,
Express Post will be your safest choice.
What payment methods do you accept?
We accept the following payment methods.
You can choose you preferred payment method as you go through your checkout.
WHAT IS YOUR RETURN POLICY?
Contact to be made within 14 days of receiving the goods stating your reason for return. The item must then be returned to us within 7 days. Item needs to be in its original condition (tags attached & in its unopened packaging). Upon receipt and inspection by us, a refund will be given.
To see full Return & Refund policy
My question is not answered here?
We are happy to answer any questions. If your question is not answered in this page, please contact us HERE, and we will get back to you within a short while.

